When do I pay for my tickets?
Updated
Check your Paysquad’s settings to see whether Leader Cover applies.
With Leader Cover
We put a hold on your card for the full ticket order. The hold stays at that amount while your squad claims and pays for their tickets.
When claiming closes, you pay the order total minus what your squad has already paid. That includes your tickets and any tickets nobody else claimed. We remove the unused amount of the hold.
For example
Your order contains six tickets at $50 each, including all fees:
| What happens | Amount |
|---|---|
| Hold on your card for the whole order | $300 |
| Your squad claims and pays for three tickets | $150 |
| You pay for your two tickets and one unclaimed ticket when claiming closes | $150 |
The hold stays at $300 while your squad claims tickets. Your final payment is $150.
Your bank may take a few business days to show that the unused amount of the hold has been removed.
Without Leader Cover
Your payment goes through when you successfully claim your own tickets. You don’t need to wait for everyone else to claim theirs.
Check your Paysquad page and payment confirmation email for your payment’s status.
Reload the page before trying to pay again if the status is unclear.