What happens if some tickets aren’t claimed?

Updated

Check your Paysquad’s settings to see whether Leader Cover applies.

With Leader Cover

When claiming closes, you pay for your own tickets and any tickets nobody else claimed. Your squad’s completed payments reduce the amount you pay.

The ticketing platform will send you the tickets your squad didn’t claim. Tickets your squad has already paid for stay with the people who claimed them.

See When do I pay for my tickets? for an example.

Without Leader Cover

Unclaimed tickets go back on sale when your Paysquad closes.

Tickets that were successfully claimed and paid for remain purchased. If nobody paid for any tickets, no tickets are purchased.

Didn’t find your answer?

Send us a few details and we’ll get back to you. For orders, deliveries and tickets, the merchant or ticketing platform can usually help fastest.

  • Your Paysquad link
  • The merchant or event
  • The email you used
  • What happened
Contact support