What happens if my tickets are refunded?

Updated

Once your refund has been processed, the refunded amount goes back to the card you used. It doesn’t go to the squad leader.

If you paid for someone else’s ticket, a refund for that ticket comes back to your payment too.

A refund may cover all or some of your tickets. Check your refund confirmation for the amount being returned and ask the ticketing platform about the tickets and fees included.

Your bank may take a few business days to show the money on your card. If you need help with a Paysquad refund confirmation, reply to that email.

For questions about a Paysquad payment, reply to an email from Paysquad.

Didn’t find your answer?

Send us a few details and we’ll get back to you. For orders, deliveries and tickets, the merchant or ticketing platform can usually help fastest.

  • Your Paysquad link
  • The merchant or event
  • The email you used
  • What happened
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