Can I request a ticket refund?

Updated

Contact the ticketing platform using the details in your booking information. Whether a refund is available depends on the tickets and the applicable policy.

Include your ticket details, the email you used and which tickets your request relates to.

If a refund is approved, see What happens if my tickets are refunded?

Started this Paysquad yourself? Read the squad leader version

Didn’t find your answer?

Send us a few details and we’ll get back to you. For orders, deliveries and tickets, the merchant or ticketing platform can usually help fastest.

  • Your Paysquad link
  • The merchant or event
  • The email you used
  • What happened
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